CareShield Life and ElderShield
| e-Services | Descriptions | Estimated Time Required |
|---|---|---|
| My Policy | Use this e-Service to view your CareShield Life/ElderShield policy details. |
N.A. |
| CareShield Life Premium Checker | Use this e-Service to check your CareShield Life premiums. | N.A. |
| Policies I Am Paying For | Use this e-Service to view the list of CareShield Life/ElderShield policies you are paying for. | N.A. |
| Change Premium Payer | Use this e-Service to start premium payment/change premium payer for your own and/or your family member(s)’ CareShield Life/ElderShield premiums. | 10 mins |
| Stop Premium Payment | Use this e-Service to stop premium payment arrangement for your family member(s)’ CareShield Life/ElderShield premiums. | 5 mins |
| My Transactions | Use this e-Service to view your transaction history. | N.A. |
| My Notifications | Use this e-Service to view your notifications. | N.A. |
| Outstanding Premium Statement | Use this e-Service to view the detailed outstanding premiums payable for your own and/or your family member(s)' policies. | N.A. |
| Application to join CareShield Life |
Use this e-Service for application to join CareShield Life. CareShield Life is a long-term care insurance which provides basic financial protection against long-term care cost of Singapore Citizens and Permanent Residents. | 10 mins |
| Opt-out of CareShield Life |
Use this e-Service to opt-out of CareShield Life within the applicable free-look period. If you wish to discontinue your Supplement Plan, please contact your insurer directly. Please click here for the details of the three private insurers. | 5 mins |
| Termination of ElderShield |
Use this e-Service to terminate your Basic ElderShield 300 or Basic ElderShield 400 policy. If you wish to discontinue your supplement plan only, please contact your insurer directly. Please click here for the details of the three private insurers. | 5 mins |
Claims
| e-Services | Descriptions | Estimated Time Required |
|---|---|---|
| Please visit the Agency for Integrated Care's (AIC) website for more information on how to make a claim. | 15 mins |
Others
| e-Services | Descriptions | Estimated Time Required |
|---|---|---|
| Update Household Details | Use this e-Service to update your household details. Please note that you will be directed to the MOH’s website. | 5 mins |
| Top-up CPF MediSave | Use this e-Service to top-up you or your dependant’s family member’s MediSave. Please note that you will be redirected to CPF’s website. | 5 mins |