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CareShield Life / ElderShield
Central Provident Fund Board
Ministry of Health

TERMS OF USE

  1. ​​Thank you for visiting the CareShield Life website. Access to any page in www.careshieldlife.gov.sg (henceforth known as "Web Site") is governed by the terms and conditions stipulated below ("Terms"). Your access and use of this Web Site constitutes your acceptance and agreement to be bound by these terms and conditions of use ("Terms of Use"). If you do not consent to be bound by these Terms of Use, please discontinue your access and do not use this Web Site. In addition, the use of Datasets (as defined in the Singapore Open Data Licence set out below) contained in this Website is subject to the Singapore Open Data Licence; in the event of any inconsistency between these Terms of Use and the Singapore Open Data Licence, the former shall prevail.

  2. This Web Site is owned by the MOH, and operated by the administrator on behalf of the Ministry of Health.

  3. In case of any violation of these Terms of Use, we reserve the right to seek all remedies available under the law and in equity for such violations. These Terms of Use apply in respect of any and all visits to this Web Site, both now and in the future.

  4. In these Terms, any reference to "Ministry of Health", "we", "our" and "us" refers to the Government of Singapore.


Variation

  1. ​​The Ministry of Health may, from time to time and at its sole and absolute discretion, amend these Terms of Use without prior notice. The amended Terms of Use will be posted on this Web Site. Your access and use of this Web Site after the amended Terms of Use have been posted, will constitute your acceptance and agreement to be bound by the amended Terms of Use. To avoid doubt, references to these "Terms of Use" shall include such Terms of Use as amended from time to time by the Ministry of Health and posted on this Web Site.


Relying on Information

  1. The Ministry of Health provides this Web Site as a general information source only and is not involved in giving professional advice here. The Web Site may not cover all information available on a particular issue. Before relying on this Web Site, you should do your own checks or obtain professional advice relevant to your particular circumstances.


Security

  1. Where appropriate, the Ministry of Health and the administrator of the Web Site uses available technology to protect the security of communications made through this Web Site. However, the Ministry of Health and the administrator of the Web Site do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through the Web Site. Internet communications may be susceptible to interference or interception by third parties. Despite best efforts, the Ministry of Health and the administrator of the Web Site makes no warranties that the Web Site is free of infection by computer viruses or other unauthorised software. You should take appropriate steps to keep your information, software and equipment secure. This includes clearing your internet browser cookies and cache before and after using any services on the Web Site. You should keep your passwords confidential.


Proprietary Rights

  1. All materials contained in this Web Site (the "Contents"), including without limitation text, images, music, computer programmes and all other kinds of works, are protected by applicable copyright, trademark and/or other intellectual property laws. All rights, title and/or interests in the Contents are owned by, licensed to or controlled by the Ministry of Health and/or third-party content providers.


Privacy Policy

  1. Click here to view this Web Site's Privacy Policy Statement.


Restrictions on use

  1. You may access and use this Web Site and the Contents in the manner permitted in these Terms of Use.

  2. Except as otherwise provided, the Contents of this Web Site shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of the Ministry of Health or the relevant third party owner of the proprietary right thereof. You acknowledge that any use of this Web Site or the Contents otherwise than in accordance with these Terms of Use will constitute a violation of these Terms of Use and the relevant intellectual property rights subsisting therein.

  3. Modification of any of the Contents or use of the Contents for any other purpose will be a violation of the Ministry of Health's and/or the relevant third-party content provider's copyright and other intellectual property rights. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without prior written permission of the relevant owner of the proprietary right thereof.

  4. The design and layout of this Web Site is protected by intellectual property and other laws, and may not be copied or imitated in whole or in part. No logo, graphic, sound, image or search engine from this Web Site may be copied or transmitted without the prior written permission of the Ministry of Health or the relevant third party owner of the proprietary right thereof.


Disclaimer of Warranties and Liability

  1. The Contents of this Web Site are provided on an "as is" basis. While the Ministry of Health and any third party content providers have made every reasonable effort to ensure that the Contents on this Web Site have been obtained from reliable sources, the Ministry of Health and the third party content providers do not make any representations or warranties whatsoever, and to the fullest extent permitted by law, the Ministry of Health and the third party content providers hereby disclaims all express, implied, and/or statutory warranties of any kind to you or any third party, howsoever arising and whether arising from usage or custom or trade or by operation of law or otherwise, including without limitation to:

    1. any representations or warranties as to the accuracy, completeness, correctness, currency, reliability, timeliness, non-infringement, title, merchantability, quality or fitness for any particular purpose of the Contents of this Web Site;

    2. any representations or warranties that the Contents and functions available on this Web Site shall be uninterrupted or error-free, or that defects will be corrected or that this Web Site and the hosting servers are and will be free of all viruses, other malicious codes, programmes or macros and/or other harmful elements.

  2. The Ministry of Health and any third party content providers will not be responsible or liable to you or any third party for any errors in, or for the results obtained or consequences arising from the use of any of the Contents, and damage or loss whatsoever and howsoever caused, including without limitation, any direct or indirect, special or consequential damages, loss of income, revenue or profits, lost, or damaged data, or damage to your computer, software, server or any other kind of property, howsoever arising directly or indirectly from:

    1. your access to or use of this Web Site;

    2. any loss of access to or use of this Web Site, howsoever caused;

    3. any inaccuracy or incompleteness in, or errors or omissions in the transmission of, the Contents;

    4. any delay or interruption in the transmission of the Contents on this Web Site, whether caused by delay or interruption in transmission over the internet or otherwise; or

    5. any decision made or action taken by you or any third party in reliance upon the Contents.

Indemnity

  1. You hereby agree to indemnify the Ministry of Health, the administrator of the Web Site and any third party content providers and hold them harmless from and against any and all claims, losses, liabilities, costs, and expenses (including but not limited to legal costs and expenses on a full indemnity basis) made against or suffered or incurred by the Ministry of Health, the administrator of the Web Site or any third party content provider (as the case may be) however arising directly or indirectly from:

    1. your access to or use of this Web Site; and/or

    2. your breach of any of these Terms of Use.

No Representations

  1. Without prejudice to the generality of the disclaimers set out above, you agree that the Contents of this Web Site, including but not limited to any information relating to -

    1. the Ministry of Health's statutory duties, functions and powers; and

    2. the Ministry of Health's regulatory policies, frameworks, projects, initiatives, plans, schemes, objectives and instruments, 


    shall not be construed as constituting any promise or representation by the Ministry of Health to you or any third party that the Ministry of Health will or will not adopt any particular course of action, or confer any particular benefit upon you or any third party. The Contents of this Web Site shall not preclude, limit or constrain the Ministry of Health's exercise of its rights, powers and discretion in any way nor compel, require or oblige the Ministry of Health to exercise its rights, powers and discretion in any particular manner or to achieve any particular outcome.

  2. You further agree that you shall not rely on any Contents of this Web Site to claim or assert any form of legitimate expectation against the Ministry of Health, any public authority or any third party, whether procedural or substantive in nature, in respect of any action that the Ministry of Health or such public authority or third party may or may not take in the exercise of its discretion as an owner or administrator (as the case may be) of any of the schemes referred to on this Web Site.

  3. The Ministry of Health reserves the right to change, modify, add to, derogate from or vary its position in respect of any regulatory policies, frameworks, projects, initiatives, plans, schemes, objectives and instruments referred to on this Web Site at any time in the Ministry of Health's sole and absolute discretion without prior notice to you.

  4. You shall obtain your own professional and/or legal advice and conduct all necessary due diligence, including but not limited to making such other investigations or seeking such clarifications as may be appropriate, as regards any decision or action that you intend to take in relation to any matter concerning the Contents of this Web Site.


Availability and Right of Access to the Web Site

  1. The Ministry of Health reserves the right to update or modify this Web Site from time to time. The Ministry of Health may suspend the operation of this Web Site for any period of time without any prior notice.

  2. The Ministry of Health reserves all rights to deny or restrict access to this Web Site to any particular person, or to block access from a particular Internet address to this Web Site, at any time, without ascribing any reasons whatsoever.

  3. You agree that you will not:

    1. use any robot, spider, or automatic device, or manual process to monitor or copy any pages other than for non-commercial purpose within this Web Site or the Contents without the Ministry of Health’s prior written permission;

    2. use any device, software or routine to interfere or attempt to interfere with the proper working of this Web Site; and / or

    3. take any action that imposes an unreasonable or disproportionately large load on the servers.


Hyperlinks from this Web Site to third party web sites

  1. This Web Site contains hyperlinks to third party web sites which are not owned or operated by the Ministry of Health. The Ministry of Health, the administrator of the Web Site and all third party content providers are not responsible for the contents of those web sites and shall not be liable for any damages or loss arising from access to those web sites. Use of the hyperlinks and access to such web sites are entirely at your own risk.

  2. Hyperlinks to other web sites are provided as a convenience and may be removed or replaced by the Ministry of Health at its sole discretion. The inclusion of any hyperlink does not imply endorsement by the Ministry of Health of such websites. Under no circumstances shall the Ministry of Health be considered to be associated or affiliated in any manner whatsoever with any marks, logos, insignia or other devices used or appearing on such other web sites to which this Web Site is hyperlinked.


Hyperlinks to this Web Site from other web sites

  1. Except as set forth below, caching and links to, and the framing of this Web Site or any of the Contents are prohibited.

  2. You must secure permission from the Ministry of Health prior to hyperlinking to, or framing, this Web Site or any of the Contents, or engaging in similar activities. The Ministry of Health reserves the right to impose conditions when permitting any hyperlinking to, or framing of this Web Site or any of the Contents.

  3. Your linking to, or framing any part of this Web Site or its Contents constitute acceptance of these Terms of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms of Use. If you do not accept these Terms of Use, you must discontinue linking to, or framing of this Web Site or any of the Contents.

  4. Under no circumstances shall the Ministry of Health be considered to be associated or affiliated in whatever manner with any marks, logos, insignia or other devices used or appearing on web sites that hyperlink to this Web Site or any of the Contents.

  5. The Ministry of Health reserves all rights to disable any links to, or frames of any site containing inappropriate, unobjectionable, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any guidelines, any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

  6. The Ministry of Health reserves the right to disable any unauthorised links or frames and disclaims any responsibility for the content available on any other site reached by links to or from this Web Site or any of the Contents.

  7. The Ministry of Health reserves the right to change the URL of this Web Site.


Permission for Use

  1. Where permission is required by these Terms of Use for the use of this Website or the Contents, you may apply for permission by writing to the Ministry of Health at moh_qsm@moh.gov.sg.

  2. The Ministry of Health may, at its sole and absolute discretion, grant or refuse permission to use this Web Site or the Contents, and impose such conditions for the use of this Web Site or the Contents as it deems fit.


Governing Law and Jurisdiction

  1. These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore, and you agree to submit to the exclusive jurisdiction of the courts of Singapore.


Singapore Open Data Licence
Acceptance & Grant of Licence for use of Datasets

By Using (as defined below) the datasets on the Relevant Websites, you agree to the terms of this Licence.

The Agency grants you a worldwide, perpetual, royalty-free, non-exclusive licence to Use the datasets, subject to the terms of this Licence.


What You Can Do:
  • You can use, access, download, copy, distribute, transmit, modify and adapt the datasets, or any derived analyses or applications, whether commercially or non-commercially ("Use").
  • You may grant a sub-licence of the datasets if this is necessary to enable users of your application and/or website ("your Sub-Licensees"), to use your application or access your website.
  • If your Sub-Licensees require additional rights, your application and/or website should direct your Sub-Licensees to obtain the appropriate licence at data.gov.sg.

Limitations
  • This Licence does not grant you any rights over:
    • any personal data in the dataset;
    • third party rights that the Agency is not authorised to license; and
    • patents, trademarks and design rights.
  • You must not Use the datasets in a way that suggests any official status or that an Agency endorses you or your Use of the datasets.
  • This Licence does not grant any rights to Downstream Sub-Licensees.

Additional Conditions

Attribution: You must include in your products, applications or websites that Use the datasets, a conspicuous notice acknowledging the source of the datasets and including a link to the most recent version of this Licence. An example notice is provided below:

[Contains information from {name of dataset} accessed on {date of access of dataset} from {source of data} which is made available under the terms of the Singapore Open Data Licence version 1.0 {URL link to licence}] *


Disclaimers: The datasets are provided on an "as is" and "as available" basis. The Agency makes no representations or warranties in relation to the datasets, including but not limited to any representation or warranty as to the accuracy, completeness, reliability, continued availability, timeliness, non-infringement, title, quality or fitness for any particular purpose of the datasets to the fullest extent permitted by the law.

To the extent permitted by law, the Agency shall not be liable to you or any third party whether in contract, tort (including negligence), restitution, breach of statutory duty or otherwise, for damage or loss of any kind arising directly or indirectly from your or any third party's Use of, or inability to Use, the datasets or the Relevant Websites.


Indemnity: You shall indemnify the Agency against all liabilities, damages, costs (including legal costs) and expenses arising directly or indirectly from:

  • any claim made by a third party in connection with your Use of the datasets;
  • your violation of any rights of another person; or
  • any claim made by a third party in connection with the third party's Use of the datasets or any derived analyses or applications which you have provided.

 

Intellectual Property: All datasets are the intellectual property of the Agency. You cannot enforce any intellectual property rights belonging to the Agency except with the prior written approval of the Agency.


Rights of Third Parties: No one other than a party to this Licence shall have any right to enforce any of its terms.


Termination of Licence: The Agency may terminate this Licence immediately upon your breach of any of the terms of this Licence. The Disclaimers and Indemnity sections, and any other provision of this Licence which is required to give effect to termination or the consequences of such termination, shall survive the termination of this Licence.


Governing Law and Jurisdiction: This Licence is governed by the laws of the Republic of Singapore and the parties to the Licence submit to the exclusive jurisdiction of the Singapore courts.


Definitions and Interpretation In this Licence:

"Agency" means the Singapore Government (including its Ministries, departments, and Organs of State) or the Statutory Board providing the dataset, and where the dataset derives its data from multiple Agencies, a reference to "Agency" shall include all the Agencies providing the source data.

"Dataset" includes any data, or information within the dataset, that is offered for use under the terms of this Licence.

"Downstream Sub-Licensee" means any person who may require a licence in order to access the website or use the application of a Sub-Licensee.

"Statutory Board" means a body incorporated by or under written law from time to time to perform or discharge any public function.

"Sub-Licensee" means a person that is granted a sub-licence by you, where allowed under this Licence.

"Relevant Websites" means this website or other websites owned by an Agency that are linked from this website.


About the Singapore Open Data License

The Singapore Open Data Licence aims to promote and enable easy reuse of Public Sector data to create value for the community and businesses.

This is version 1.0 of the Singapore Open Data Licence. The Singapore Government may, from time to time, issue new versions of the Singapore Open Data Licence. Your continued Use of the datasets constitutes your acceptance of the new version of this Licence.


API Terms of Service

The Agency may offer datasets through an API. Use of the datasets is governed by the Singapore Open Data Licence. The service through which you may access datasets via APIs is subject to these API terms of service ("Terms of Service").

By Using an API on the Relevant Websites, you agree to the Terms of Service.

What You Can Do:

You can use, access, call, command, query or request the API, whether commercially or non-commercially ("Use").

  • If your API Client(s) are intended to be distributed as or as part of a software library, you may grant a sub-licence of the APIs if this is necessary to enable other persons ("your Sub-Licensees") to incorporate and/or distribute your API Client(s) in their software programs.
  • If your Sub-Licensees require additional rights, your application and/or website should direct your Sub-Licensees to obtain the appropriate licence at data.gov.sg.
Limitations

  • These Terms of Service do not grant you any rights over:
    • any personal data should any personal data be included or exposed through the APIs, inadvertently or otherwise; and
    • any intellectual property found in content accessible through the APIs.
  • These Terms of Service do not grant any rights to Downstream Sub-Licensees.
Additional Conditions

Access to datasets through APIs is subject to the following:

  • Your right to Use APIs may be subject to additional terms, including limitations on Use, found on the individual pages of each API. You agree that an Agency may monitor your Use of the API to improve the service, track usage, to ensure compliance with these Terms of Service, or for security purposes.
  • When you Use the API, you must utilise the access control credentials issued to you if applicable. You agree to keep such credentials secure and confidential. You shall not mis-present or mask your API Client's identity when Using the API.
  • You warrant that your API Client(s) are free of any Unauthorised Code. You agree to Use the API in accordance to the Agency's published technical and other specifications, including all security requirements and procedures. You shall not interfere with or disrupt the API or the servers or networks providing the API. You shall not exploit any vulnerability of the API or servers, inject any unauthorised or malicious scripts, codes, commands, queries or requests, or introduce any Unauthorised Code through the API.

 

Disclaimers: The APIs are provided on an "as is" and "as available" basis. The Agency makes no representations or warranties in relation to the APIs, including but not limited to any representation or warranty as to the accuracy, completeness, reliability, service levels, continued availability, timeliness, non-infringement, title, quality or fitness for any particular purpose of the APIs to the fullest extent permitted by the law.

To the extent permitted by law, the Agency shall not be liable to you or any third party und whether in contract, tort (including negligence), restitution, breach of statutory duty or otherwise, for damage or loss of any kind arising directly or indirectly from your or any third party's Use of, or inability to Use, the APIs or the Relevant Websites.

The Agency's provision of APIs does not prevent the Agency from:

  • developing its own products or services, some of which may offer the same or similar functionalities as your API Client(s) and/or any of your products or services; or
  • modifying any APIs or methods of accessing the APIs at any time.

 

Indemnity: You shall indemnify the Agency against all liabilities, damages, costs (including legal costs) and expenses arising directly or indirectly from:

  • any claim made by a third party in connection with your Use of the APIs;
  • any system failure or downtime, and/or any lost or damaged data or software, arising from or in connection with your Use of the APIs;
  • your violation of any rights of another person; or
  • any claim made by a third party in connection with the third party's Use of your API Client(s) developed using the APIs, or any derived analyses or applications which you have provided.

 

Intellectual Property: All intellectual property rights subsisting in or used in connection with the APIs are the property of the Agency.

You cannot enforce any intellectual property rights belonging to the Agency in respect of the APIs except with the prior written approval of such Agency.

Rights of Third Parties: No one other than a party to these Terms of Service shall have any right to enforce any of its terms.

Suspension or termination of API access: The Agency may terminate these Terms of Service or suspend your access to the API for any reason whatsoever. Upon such termination or suspension, you shall immediately stop Using the API. The Disclaimers and Indemnities sections, and any other provision of these Terms of Service which is required to give effect to termination or the consequences of such termination, shall survive the termination of these Terms of Service.

Governing Law and Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore. The parties to these Terms of Service submit to the exclusive jurisdiction of the Singapore courts.

Definitions and Interpretation

In these Terms of Service:

"Agency" means the Singapore Government (including its Ministries, departments, and Organs of State) or the Statutory Board providing the API.

"API" means an application programming interface that is provided by an Agency.

"API Client" means any of your software, applications, websites or systems that Use the APIs, and includes any part thereof.

"dataset" has the same meaning given to it under the Singapore Open Data Licence.

"Downstream Sub-Licensee" means any person who may require a licence in order to access the website or use the application or API Client(s) of a Sub-Licensee.

"Statutory Board" means a body incorporated by or under written law from time to time to perform or discharge any public function.

"Sub-Licensee" means a person that is granted a sub-licence by you, where allowed under these Terms of Service.

"Relevant Websites" means this Website or other Websites owned by an Agency that are linked from this Website.

"Unauthorised Code" means any malicious or invalid code, virus, Trojan horse, worm, logic bomb, software routine or hardware components designed to permit unauthorised access, to disable, erase, or otherwise harm software, hardware or data, or to perform any such actions.